BABS Online Booking for Home Affairs

The Department of Home Affairs (DHA) has introduced a new online appointment booking system called BABS. This system allows citizens to book appointments to process smart ID card and passport applications at selected Home Affairs offices.

Benefits of using BABS

There are several benefits to using BABS, including:

  • Avoiding long queues: One of the biggest benefits of using BABS is that it allows you to avoid long queues at Home Affairs offices. This is especially helpful if you are applying for a smart ID card or passport, as these services can be very popular and lead to long wait times.
  • Getting your documents faster: By booking an appointment, you can ensure that you are seen as soon as possible. This means that you will get your documents faster, which can be especially important if you need them for travel or other purposes.
  • Peace of mind: Booking an appointment with BABS gives you peace of mind knowing that you have a guaranteed time slot to visit Home Affairs. This can help to reduce stress and anxiety, especially if you have a busy schedule.

How to book an appointment with BABS

To book an appointment with BABS, you will need to follow these steps:

Total Time: 3 minutes

Go to the DHA website:

Click on the “BABS” link.

Enter your South African ID number and other personal details.

Select your province, city, and branch.

Click on the “Select timeslots” button.

Choose a timeslot that works for you.

Click on the “Book appointment” button.


What if I forget my appointment date?

If you forget your appointment date, don’t worry! The BABS system will automatically send you an SMS or email reminder 3 days before your appointment.

What if I need to change my appointment?

If you need to change your appointment, you can do so by logging into the BABS system and selecting the “Change appointment” option.

The BABS online appointment booking system is a convenient and easy way to get your smart ID card or passport processed at Home Affairs. By using BABS, you can avoid long queues, get your documents faster, and have peace of mind knowing that you have a guaranteed time slot.

Here are some additional tips for using BABS:

  • Make sure you have all of your required documents ready before you book your appointment.
  • Be sure to check the availability of timeslots before you book.
  • If you are not able to make your appointment, be sure to cancel it as soon as possible so that someone else can take your spot.

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